Frequently Asked Questions
Products, ordering, shipping, returns and support.
Products
What is the difference between REVOXA Lite, Recovery Ball and Max?
REVOXA Lite is a compact handheld massage gun for everyday recovery. The Recovery Ball gives focused pressure plus vibration. REVOXA Max is an advanced massage gun with more power, seven attachment heads and Bluetooth app guidance.
Which colors are available?
Every REVOXA product comes in Black, White and Silver.
Are REVOXA products medical devices?
No. They are designed for general wellness and muscle recovery and are not intended to diagnose, treat, cure or prevent any condition. If you have a medical condition, an implanted device, or are pregnant, speak with a qualified professional before using a massage product.
Ordering and shipping
Where do you ship?
We ship to addresses in the United States only.
How much is shipping?
Standard shipping is a flat $5.99 per order.
How long will delivery take?
Orders are processed in 1–2 business days and standard shipping takes an estimated 5–8 business days, for an estimated 6–10 business days in total. These are estimates, not guarantees.
Can I place an order online?
Card payments are not enabled on this site yet, so online orders can’t be completed at the moment. For help with an order, email fit@revoxawellness.com.
Returns and support
What is your return window?
You can request a return within 30 days. Email fit@revoxawellness.com to start. See our Return & Refund Policy for the full process.
How do I contact support?
Email fit@revoxawellness.com and include your order number if you have one.
Still need help? Contact us or email fit@revoxawellness.com.